Our guarantees
Big tax brands bury their promises in fine print. Ours fit on one page, in plain English.
Accuracy, owned by a person
An IRS-registered preparer prepares and signs your return. If our error causes penalties or interest, we fix it at no charge and make it right.
One honest quote
You get a written price before we file, based on your real documents. The quote is the price. No checkout surprises.
Every dollar you legally qualify for
We review your full picture for credits and deductions, including the ones DIY software users commonly miss.
Year-round, not just April
Someone from our office answers in July the same as in February. IRS letter in October? Send it over.
Your data stays protected
Encrypted secure upload, strict access, and we never sell your information. Details on our Trust and Security page.
No fuss, on purpose
One clear path: upload, quote, approve, file. If anything is unclear at any step, that is our problem to fix, not yours.
What happens if you make an error on my return?
If an error by our preparer causes IRS penalties or interest, we fix the return at no charge and work with you to make it right. That accountability is the core of our service.
Do you guarantee the biggest refund?
We guarantee every credit and deduction you legally qualify for, backed by a preparer who reviews your whole picture. We never inflate numbers to chase a bigger refund, because that risk lands on you.
Is the quote really the final price?
Yes. Your written quote is based on your actual documents, and that quote is the price. If something new shows up mid-prep, we tell you before any change.
What if I get an IRS letter after filing?
Send it to us. Responding to IRS letters for our clients is part of the job, not an upsell.